Conditions of sales
These general conditions of sale ("Conditions of Sale") define the terms and conditions of sale between InspiredRing Srl, with registered office in Milan, via GB Pergolesi, 22 VAT number 10874080962, email: email@example.com ("Seller"), owner of the website www.avellenttan.com (“Site”), and the person registered on the Site ("Customer") who intends to purchase the products offered by the Seller on the Site ("Products").
The Conditions of Sale may change at any time. The version of the Conditions of Sale published on the Site at the time of conclusion of the contract will apply between the parties. The Seller may in no case be deemed bound by conditions set by the Customer or that differ from the Conditions of Sale.
- Conclusion and execution of the sales contract
To purchase Products, the Customer must register on the Site, log in with their credentials, choose the Product they wish to purchase and add it to the Site’s "Cart", where the Product features, price, VAT, shipping costs and expected delivery times are shown.
The order is submitted after shipment data and information necessary to make the payment, requested by the intermediary, have been entered in the appropriate payment section. Data may be modified until the "Buy" button is pressed. Payment will be made by credit card, bank transfer or other payment methods that the Company may provide for in the future, and the charge will usually take place within the period indicated by the payment service used.
The Seller will send the Customer an order summary email.
The sales contract is deemed to be concluded when the Seller receives payment from the Customer.
If the Product is not available, the Seller will promptly notify the Customer, who is entitled to cancel the contract and shall receive a full refund, without any additional charge or expenses of any kind.
If, for any reason, not all the e-commerce features of the Site are available, the Customer may send orders to the Seller via email or in the manner indicated on the Site. Orders will be binding for 30 days. If this term elapses without confirmation from the Seller, the order will be considered cancelled. If, on the other hand, the Seller accepts the Customer's proposal by sending an order confirmation via email with all the requested details of the Products, prices, costs and delivery, the Conditions of Sale will apply mutatis mutandis. Upon receipt of the confirmation, the Customer will pay. The Seller will arrange for the shipment of the Product after receiving payment from the Customer.
- Product Delivery
The shipment and delivery of the Product will be carried out in the manner and as per the timing indicated on the Site.
Delivery costs are borne by the Seller.
The Product will be delivered to the place specified by the Customer for delivery, and the Customer will undertake to receive the Product and facilitate delivery pursuant to the order instructions. If the Product is refused without a valid justification or the delivery address is incorrect, the Seller will be entitled to terminate the contract, without prejudice to compensation for damages, including any costs for shipping and storage of the Products.
Upon delivery, the Customer undertakes to check the integrity, quantity, and type of Products delivered, making sure they match those ordered and comply with the contractual provisions. They must also check that the packaging is intact and not damaged by conducting an evaluation on the basis of ordinary diligence, and should immediately inform the courier, in writing on the delivery note, of any defects or discrepancies with the order.
The final price is inclusive of VAT, includes delivery costs and any costs related to the payment method chosen by the Customer.
The Customer undertakes to pay the Seller through the payment method provided on the Site. The Products will be delivered only after payment has been cleared.
- Other Customer obligations
The Customer undertakes to guarantee the truthfulness of their data provided during the contract stipulation process. The Customer undertakes to promptly notify the Seller of any changes relating to their personal data provided over the duration of the contract.
The Customer must bear in mind that, due to the limitations of screen reproduction, the exact colour, size and design of the Products shown on the screen may differ from the actual Product features.
- Warranty and limitation of liability
With regard to "consumer-customers" pursuant to the Italian Consumer Code (Legislative Decree 206 of 6 September 2005), the provisions relating to "consumer goods" referred to in the aforementioned Code shall apply and, in particular, the legal guarantee of conformity pursuant to Article 129, as well as the applicable provisions in force. In the case of a lack of conformity, the consumer-customer will be entitled to have the goods brought into conformity free of charge pursuant to Article 130 of the Italian Consumer Code. The warranty is valid provided that the Products are used correctly and in compliance with the relevant instructions and recommendations for use. The consumer-customer undertakes to email firstname.lastname@example.org and fill out the appropriate form in the Customer Service area: Contact usgiving the product code, a description of the non-conformity and attaching any relevant images of the product within 14 days from the date of receipt of the product.
The Seller is liable for any lack of conformity which becomes apparent within two years after delivery.
Without prejudice to the mandatory limitations established by law, the Seller does not offer any guarantee or declaration of conformity of Products other than what is expressly indicated on the Site, including compliance of the Products with technical requirements, quality or standards of any kind, for specific or particular purposes.
- Consumer-Customer's right of withdrawal
Pursuant to Articles 52 et seq. of the Italian Consumer Code, the consumer-customer is entitled to withdraw from the contract at their discretion, without any penalty and without stating reasons, within 14 (fourteen) days from the day of delivery of the Products.
The consumer-customer can exercise such right by sending an email to the Seller, or by filling out the form in the Customer Service section of the site. The Product must be returned - without undue delay and, in any case, within 14 (fourteen) days from the date on which the Customer informed the Seller of their decision to withdraw from the contract - to the Seller's headquarters, complete with all its parts, accessories, documentation and packaging, which must be kept intact as far as possible. Costs for returning the Product will be borne by the Seller, with the exception of any customs duties, which are to be borne by the Customer.
Within 14 (fourteen) days following the return of the Products, the Seller will refund the price to the consumer-customer, net of the delivery costs indicated above.
Unless otherwise agreed between the parties, the consumer- customer cannot exercise their right of withdrawal, among other things, in the following cases:
- If the product tag has been removed (Avel Lenttan Jewelry products use an RFID technology that assigns an unchangeable and unique code to each product. If this tag has been removed the product cannot be returned, as the code associated with the product is compromised, and it is not possible to associate that product with other codes.
- Customised products or products which, by their nature, cannot be returned.
- In all other cases provided for by law, with particular reference to Article 59 of the Italian Consumer Code.
- Governing Law and Jurisdiction
The Conditions of Sale and related sales contract are governed by Italian law, in particular by Legislative Decree No. 70/2003 on electronic commerce as well as, with reference only to consumer-customers, by the Italian Consumer Code. Jurisdiction lies with the Court of Milan. The consumer-customer will always be entitled to appeal to the court in their place of residence. This is notwithstanding mandatory provisions of the law of the Customer's country of residence that may apply.